Refund policy

Last Updated: June 2026

At Bellezza, we want you to be completely satisfied with your purchase. If you are not happy with your order, we are here to help.

Returns

You may return eligible items within 14 days of receiving your order.

To qualify for a return:

  • Items must be unused, unworn, and unwashed.
  • Items must be in their original condition with all tags attached.
  • Items must be returned in their original packaging whenever possible.
  • Proof of purchase or order confirmation is required.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned:

  • Underwear and intimate apparel
  • Bodysuits (if the hygiene seal has been removed)
  • Swimwear without hygiene protection
  • Gift cards
  • Final sale or clearance items marked as non-refundable

How to Request a Return

To initiate a return, please contact our customer support team at:

Email: support@yourwebsite.com

Please include:

  • Your order number
  • The item(s) you wish to return
  • The reason for the return

Once your return request is approved, we will provide return instructions.

Refunds

After receiving and inspecting your returned item(s), we will notify you of the status of your refund.

If approved:

  • Refunds will be processed to the original payment method.
  • Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging. We will arrange a replacement or refund at no additional cost.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrect.
  • Original shipping charges are non-refundable unless the return is due to our error.

Exchanges

We currently offer exchanges for different sizes or colors, subject to stock availability. Please contact customer support for assistance.

Contact Us

If you have any questions about our Returns & Refunds Policy, please contact us:

Email: bellezzawearitalia@gmail.com